Online Account Management


• View your utility account and payment history
• Compare monthly consumption
• Pay your monthly bill via credit/debit card
• Set up automatic credit/debit card payments

You will need to have your utility bill available while you create a new user account. You must enter your account number and property location exactly as it appears on your bill. If you are a returning user, you will only need your email address and password to log in.

For more information about setting up and managing your online account, check out: How to Use Online Utility Account Management.

Automatic Credit/Debit Card Payment:
To enroll online, select “Save this card” and then select “Auto Pay” when processing your online payment from the Pay Bill tab.

Online Payment Fees:
Online credit/debit card payments carry a 2.5% convenience fee ($1.95 minimum charge).

For assistance contact:
City of Richmond
Hours: 8:00 a.m. to 4:30 p.m., Monday – Friday

Billing Specialist
Wendy VanOster
205 Summit St.
Richmond, MO 64085
Phone: 816-776-5304
Fax: 816-776-8216
Monday – Friday 8:00 am to 4:30 pm

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