Water Service Line Inventory
Valued Citizens
The City of Richmond needs your help to complete an inventory of all water service line pipes connected to the public water system.
Your support in this matter would be immensely valuable!
Why does this City of Richmond need this information?
The U.S. Environmental Protection Agency (EPA) first established a lead and copper rule in 1991 to help reduce exposure and associated health effects from lead in drinking water. EPA revised the rule in 2021, requiring action by water service providers across the country. By 2024, Missouri Department of Natural Resources (DNR) states all water utilities are required to determine where lead pipes exist in their systems, including the pipes on the customer side that connect to the public system.
In performing the lead service line inventory, we need to know the material composition of both the publicly owner (City of Richmond) and privately owned (Customer Owned) portions of the service line. We are requesting your help with the privately owned portion in this identification process. The information provided will help us meet regulatory requirements, as well as apply for infrastructure grants available in the future!
Please complete our Water Line Questionnaire to inform us of the material used for the water service line coming into your property. It is the pipe connected to your water meter. If you are unsure of how to locate this material, please reference the below Steps to check your Service Line. This questionnaire can be completed below at the link through google forms, or downloaded and return to our office.
Please contact City Hall if you need assistance with this request. (816) 776-5304 or email cor64085@gmail.com
Steps to check your Service Line
Materials needed: Key or coin, Magnet, Phone (to take picture)
Step 1: Find the water meter on your property. This can be in a basement, crawl space, or other exterior wall.
Step 2: Look for the pipe that comes through the wall of your home and connects to the meter.
Step 3: Use a key or coin to gently scratch the pipe (like your would scratch a lottery ticket). If the pipe is painted, use sandpaper to expose the metal.
Step 4: Place the magnet on the pipe to see if it sticks to the pipe.
Step 5: Determine the pipe material. (Please see Helpful tips to determine your pipe material)
Step 6: Take a picture of the service line (incoming water service).
Step 7: Complete the questionnaire!
