We are aware of the situation and continue to aggressively work towards a sustainable solution. Staff and city facilities are affected as well, and we feel the frustration just as you do. We continue to ask for your patience as Republic works to improve service, and as the City evaluates its options.
To stream-line communication regarding missed trash pickup, the City of Richmond is requesting residents fill out the provided complaint form, advising our staff of your missed pickup. Once received, staff will forward the report to Republic Trash Services.