Public Works Director
Phone: 816-776-5304 ext. 122
Richmond Water Treat Plant provides water to approximately 2600 metered customers. There are three wells we treat water from. The treatment plant is operated by certified operator for optimum water treatment and plant operation. Our water quality is monitored by a series of laboratory analytical tests every two hours the plant is in operation ensuring or exceeding compliance with state and federal water quality standards.
BOIL ADVISORY vs BOIL ORDER
Did you know there is a difference between a boil advisory and a boil order?
A boil advisory is issued by the City when there is a concern that there MAY be a problem with the drinking water, but none have been confirmed.
A boil order is only issued by Missouri Department of Natural Resources (MDNR) when there is a threat to public health. The City is required to notify consumers as soon as possible after the MDNR issue.
Please take the following steps if you receive a boil water advisory or order:
• Boil water for 3-minutes prior to consumption use.
• Dispose of ice cubes.
• Disinfect dishes and other food contact surfaces.