City of Richmond Operational Modifications – COVID-19

03-24-20

We appreciate your patience as we navigate these uncharted waters, and please know that your elected officials and City staff are working diligently to maintain city services while keeping the health and safety of our employees as a priority.

 {City Hall and Staff}

Effective Thursday, March 19, 2020, City Hall will be closed to the general public. Our City Hall staff will still be in the office or available in a remote capacity during normal business hours, Monday – Friday 8:00 am – 4:30 pm. By taking such measures, it is our hope that we will limit our staff’s potential exposure, be able to sustain normal operations with only minor modifications and continue to service our residents and customers during this time. City Hall can be reached by phone at 816-776-5304, on our website at Contact Us, or through our City of Richmond, MO Facebook page. We will have signage relaying this same information on the front door of City Hall.

 {Utility Information}

We recognize the importance of regular and frequent hand washing and proper cleaning of surfaces in preventing COVID-19. In response to this need, the City of Richmond will not disconnect any utilities for a minimum of thirty (30) days. We ask that you keep your payments current and communicate with us if circumstances arise when you may become delinquent on your account. Customers are encouraged to make an online payment or enroll in automatic bank payment at https://ubi.gworks.com/richmondmo/.  Other payment options include a secure payment drop box at City Hall or mailing your payment to City of Richmond, 205 Summit St, Richmond, MO  64085.

 {Police Department}

Public Safety continues to be a high priority. The Richmond Police Department is staffing each shift the same as we do during normal operations. In an effort to keep our officers healthy, we will work to limit their person to person contact on non-emergency issues that may arise. We may require police reports to be filed over the phone on incidents that are not an imminent threat to public safety. Until further notice, the front door of the Police Department will remain locked. Signage will be clearly posted on the front door of the Police Department indicating in the event of an emergency to call 9-1-1 and will further note to reach Police Department staff regarding a non-emergent issue by calling 816-776-3575. An assessment will be conducted on the nature of the request or need, and for extenuating circumstances only will anyone be allowed into the lobby of the Police Department. Again, our goal is to minimize the potential health risks associated with our officer’s exposures to COVID-19 to keep the department fully staffed.

{Fire Department}

The Richmond Fire Department is also staffing each shift the same as we do during normal operations. In an effort to keep our firefighters healthy, we will work to limit their person to person contact on non-emergency issues that may arise. Until further notice, the front door of the Fire Station will remain locked.  Our goal is to minimize the potential health risks associated with our officer’s exposures to COVID-19 to keep the department fully staffed.

 {Parks and Recreation}

Richmond Recreation Spring programs have been postponed until Monday, April 6, 2020. This date could be extended, but will be assessed as to the nature of the COVID-19 situation before activities resume. Staff members will be in the office or available in a remote capacity. The registrations are open for youth baseball and softball and can be found online at Recreation Online Forms or by calling 816-776-5304 during normal business hours.

The Richmond City Gym is closed until April 6, 2020.  Additionally, there will be no park shelter rentals, and restrooms at all parks will remain closed.

 {Community Development Department}

Building Inspections and Code Enforcement will continue to perform all necessary functions.  Due to City Hall closing temporarily, please call 816-776-5304 ext. 112 to request permit information or to schedule an inspection.  We will be continually available to also discuss any codes enforcement issues.

 {Other Important Information}

CITY OF RICHMOND DECLARATION OF EMERGENCY pdf

RAY COUNTY EMERGENCY ORDER_2020-03-02 pdf

 

Missouri State of Emergency 3-21-20

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